bet565 Terms and Conditions
Please read these terms and conditions carefully before opening an account on the bet565 platform. This is a legally binding agreement between you and us that defines all your rights and responsibilities.
Introduction and General Consent
1.1 Introduction to the Agreement
These terms and conditions ("Terms") form a binding legal agreement between bet565 ("Platform", "we", "us") and any user ("you", "player"). Creating an account on bet565, using the services, or participating in any game means you agree to these terms in full.
1.2 Age Requirement and Eligibility
The bet565 platform is for users aged 21 and above only. Access by minors is strictly prohibited. When opening an account you must confirm your actual age and identity. Providing false information will result in immediate account termination and any funds may be forfeited.
1.3 Applicable Jurisdiction
These terms apply to users residing in Bangladesh. It is entirely your responsibility to ensure that online gaming is legal in your area of residence. bet565 does not accept liability for providing services in any prohibited region.
Account Registration and Verification
2.1 Registration Requirements
To open an account on bet565 you must provide the following information accurately:
- Full name (as on national identity card)
- Active mobile number
- Date of birth (verifiable)
- A strong password
- Preferred payment method
2.2 One Account Policy
Each individual may operate only one account. Creating more than one account under the same person's name is strictly prohibited. If duplicate accounts are detected, all associated accounts will be permanently closed and any bonuses or winnings will be forfeited.
2.3 Identity Verification (KYC)
bet565 may at any time request the following documents to verify an account:
- National Identity Card (NID) or passport
- Proof of mobile banking account
- Proof of current address
We reserve the right to hold withdrawals until verification is complete.
2.4 Account Security
It is your responsibility to keep your account login details completely confidential. Do not share your password with anyone. If you suspect unauthorised access, notify our support team immediately. The account holder is responsible for all activity on the account.
Deposit and Withdrawal Policy
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳100 | ৳1,000 |
| Supported Methods | bKash, Nagad, Rocket | bKash, Nagad, Rocket |
| Processing Time | Instant | 30 minutes to 3 hours |
| Currency | Bangladeshi Taka (BDT) | Bangladeshi Taka (BDT) |
3.1 Deposit Rules
All deposits must be made from a payment account registered in your own name. Depositing funds from a third-party account is strictly prohibited. If this rule is violated, the deposited amount will be returned and the account will be placed under review.
3.2 Withdrawal Rules
KYC verification must be completed before a withdrawal can be made. Withdrawals may only be made using the same method and in the same name as the deposit. We reserve the right to carry out additional verification in the event of any unusual activity.
Bonus and Promotion Terms
4.1 Welcome Bonus
A 200% bonus is available on the first deposit after opening a new account on bet565, up to a maximum of ৳8,000. The wagering requirement to withdraw the bonus is 10 times the original bonus amount. For example:
- Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000
- Deposit ৳10,000 → Bonus ৳8,000 (maximum limit) → Total balance ৳18,000
4.2 Bonus Eligibility
Each account will receive the welcome bonus only once. The account must be fully verified to receive the bonus and the first deposit must be a minimum of ৳100.
4.3 Bonus Abuse
Any attempt to earn bonuses through multiple accounts, coordinated betting, or fraudulent activity will result in the bonus and associated winnings being forfeited and the account being closed.
4.4 VIP Cashback
VIP members receive weekly cashback: Bronze — up to 0.5%, Silver — up to 1.0%, Gold — up to 1.5%. Cashback is calculated based on weekly sports activity.
Gaming Rules and Prohibited Conduct
5.1 Acceptable Gaming Conduct
All games on bet565 are fair and operated using Random Number Generator (RNG) technology. Players are expected to participate in games honestly and fairly.
5.2 Prohibited Activities
Any of the following activities are strictly prohibited:
- Using automated bots or software
- Exploiting platform vulnerabilities or bugs
- Collusion or unlawful coordination with others
- Money laundering or suspicious financial activity
- Threatening or harassing other users
- Operating an account under a false identity
5.3 Consequences of Violations
In the event of a violation of any of the rules described above, bet565 may take the following actions:
- Temporary suspension of the account
- Permanent closure of the account
- Forfeiture of suspect winnings
- Notifying relevant authorities
- Taking legal action
Intellectual Property and Copyright
6.1 Ownership Rights
All content on the bet565 platform — logos, designs, software, text, graphics and any other elements — is the exclusive property of bet565. Reproducing, republishing or using this content commercially without our written permission is prohibited.
6.2 Game Software Licence
The games offered on bet565 are the property of third-party game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These games are included on the platform under licence agreements.
Limitation of Liability
7.1 Service Availability Guarantee
bet565 strives to provide uninterrupted service at all times. However, we are not liable for temporary disruptions caused by technical issues, maintenance work, or reasons beyond our control. Users will be notified in advance of any significant maintenance where possible.
7.2 Liability for Financial Loss
Gaming is a recreational activity and carries the risk of losing money. bet565 is not liable for any gaming losses incurred by a user. Only bet amounts you can afford to lose without it affecting your daily life.
7.3 Third-Party Services
bet565 is not directly liable for any failure or delay in payment gateway services such as bKash, Nagad, or Rocket. For such issues, please contact the relevant provider and you may also notify our support team.
Privacy and Data Protection
8.1 Collection of Personal Data
bet565 collects, stores and processes users' personal data solely for the purposes of providing services, verifying identity and ensuring security. We use SSL encryption technology to keep your data secure. Full details of data collection and use can be found on our Privacy Policy page.
8.2 Sharing Data with Third Parties
Your personal data is not sold or shared with third parties for marketing purposes. Specific data may be shared with partner services only for payment processing, KYC verification, and legal obligations.
8.3 Cookies Policy
bet565 uses cookies to ensure the website functions properly and to improve the user experience. By continuing to use the site you agree to our cookies policy. Cookies can be disabled from your browser settings, though doing so may limit some services.
Responsible Gaming Commitment
9.1 Moderate Gaming
bet565 believes that gaming is a recreational activity — it is not a source of income or livelihood. We encourage users to enjoy games in moderation and within their financial means.
9.2 Deposit Limits
Users may set their own daily, weekly or monthly deposit limits. Contact the support team for help setting these limits.
9.3 Self-Exclusion
If you feel that gaming is becoming a problem, you may request that your account be temporarily or permanently closed.
9.4 Protection of Minors
If there are children in your household, ensure they cannot access your account. We are firmly committed to protecting minors from gaming.
For more information on responsible gaming, visit our Responsible Gaming page.
Dispute Resolution Process
10.1 How to Submit a Complaint
For any complaint or dispute, please contact our support team first. When submitting a complaint, provide your account ID, the date and time of the dispute, and a detailed description of the issue.
10.2 Resolution Timeframe
General complaints are resolved within 24-48 hours and complex matters within 7 business days. If there is a dispute over game results due to technical reasons, server logs will be considered as the final evidence.
Account Closure & Termination
11.1 Closure by User
You may request to close your account at any time. Any pending withdrawal requests will be settled before the account is closed, provided the conditions are met. Contact the support team to close your account.
11.2 Closure by bet565
bet565 reserves the right to close any account without explanation for reasons including violation of terms and conditions, fraud, suspected money laundering, or any other serious cause. In such cases, the decision on balance settlement will be made in accordance with the terms and conditions.
Terms & Conditions Changes & Validity
12.1 Right to Make Changes
bet565 reserves the right to change, amend, or update these rules and terms and conditions at any time. Changes will be published on this page and will take effect from the date of publication. In the case of significant changes, efforts will be made to notify registered users.
12.2 Entire Agreement
These rules and terms and conditions, the Privacy Policy and the Responsible Gaming Policy together constitute the entire agreement between bet565 and the user. If any part of this agreement is found to be invalid, the remaining parts will remain in full effect.
Contact Us
If you have any questions or need clarification about these rules and terms and conditions, please contact our support team. We provide assistance in Bengali 24 hours a day.
Important Notice: These terms and conditions will be interpreted in accordance with Bangladeshi laws and regulations. bet565 is a fair play and responsible gaming platform. Gambling is only for those aged 21 or above. Please play responsibly.