bet565 Privacy Policy

bet565 ("we", "our", "platform") places the highest priority on the privacy of users in Bangladesh. This privacy policy will inform you about what types of information are collected when you use the bet565 website, create an account, or use any of our services, how that information is stored and used, and what your rights are.

This policy applies to all registered and unregistered users of our platform. By continuing to use our services, you are considered to have accepted all the terms of this privacy policy. If you disagree with any term of this policy, please stop using our services.

We may update this privacy policy from time to time. We will publish any significant changes on our website and revise the "Last Updated" date at the top of the policy.

bet565 collects your information in various ways. Below is a detailed description of the types of information we collect:

We collect your information in the following ways:

• Directly provided: You provide information directly when you create an account on bet565, fill out forms, or contact support.
• Automatic collection: Information is collected through cookies, log files, and similar technologies while you browse our website.
• From third parties: Limited information may be collected from legitimate verification service providers for the purpose of identity verification or fraud prevention.
• Payment processors: Relevant financial information is received when transactions are completed through bKash, Nagad, and Rocket.

More about cookies — we use both session cookies (deleted when the browser is closed) and persistent cookies (which remain for a set period). Cookies can be managed from your browser settings, however disabling certain cookies may cause some parts of our service to not work properly.

bet565 uses the information we collect for the following purposes:

bet565 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Service providers: Only the information necessary to perform services is shared with payment processors (bKash, Nagad, Rocket), KYC verification agencies, and technology infrastructure providers.
• Legal obligations: Information may be provided pursuant to a court order, a lawful request from law enforcement, or a regulatory requirement.
• Fraud prevention: Information may be shared with relevant authorities to prevent fraudulent activity, money laundering, or other illegal conduct.
• Business transfers: In the event of a company merger or acquisition, user information may be transferred to the new owner, subject to the terms of this policy.

Our services include third-party game software providers (such as PG Soft, JILI, Pragmatic Play, Spribe). Their privacy policies apply to their own services and we are not responsible for their data management.

To keep your personal and financial information secure, bet565 takes the following technical and organizational measures:

bet565 retains your information only for as long as it is necessary or legally required. The retention periods for specific types of information are described below:

• Account information: For the full duration while the account is active and for a specified period after closure in accordance with regulatory requirements.
• Financial transaction records: May be retained for an extended period in compliance with financial crime prevention laws and regulatory requirements.
• KYC and identity verification documents: Retained for the period required to meet legal obligations.
• Communication records: Kept for a limited period for the purpose of improving customer service and resolving disputes.
• Technical logs: Generally retained for a short period for system security and performance analysis.

After your account is closed, remaining personal information is securely deleted or anonymized once legal obligations have been fulfilled.

You have the following rights regarding your personal information:

bet565 strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from minors.

An age verification process is followed at the time of account registration. If we learn that a user is under 21, we will immediately close that account and delete the information collected.

If you become aware that a minor is using our platform, please notify our support team immediately.

Our servers and data processing operations may be conducted in various countries. Even if your information is transferred outside Bangladesh, we ensure that:

• Transferred information remains protected in accordance with the standards of this privacy policy.
• The receiving party maintains the necessary security measures.
• Data processing is carried out only for the purposes described in this policy.
• International best practices for data protection are followed.

bet565 reserves the right to change or update this privacy policy at any time. For significant changes, we will:

• Publish the updated policy on this page.
• Revise the "Last Updated" date at the top of the page.
• For significant changes, we may notify registered users by email.

Continuing to use our platform after any changes means you are considered to have accepted the updated policy. We therefore recommend visiting this page regularly to stay informed about policy changes.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team is ready to answer all your queries.